FIRSTBANK BUSINESS
eSTATEMENTS FAQs
Follow these links for answers
to frequently asked questions about eStatements.
Yes. You can only access your account statements by logging into our secure Business eBanking website.
Yes. You can view Business eStatements through Adobe Acrobat Reader.
No.
Yes.
You
will receive your Business eStatements the same way
you receive your paper statements in the
mail. For example, if your statements are
combined for mailing purposes, the online
statement will also be combined.
Click here to download the Business eStatement application.
Each
time one of your statements is produced,
you will receive an email notice that your
statement is available. As soon as you receive
the email, you can login to your account
at www.firstbankmi.com to access and view
the statement.
Please let us know immediately. For your convenience, our Customer Service Representatives will complete the email address update for you when you contact us at 800-453-8700.
To access your Business eStatement, login to your business account, click on the underlined account nickname and then select “Monthly Checking Statement” from the “Documents Available” drop down menu.
You
can view your current statements anytime
after the statement date. All of your statements
will be archived for 12 months.
Yes,
you can save the statements on your computer,
print them, or save them to a disk. For your
convenience, 12 months of your eStatements
will be archived on our system.
If
you want to start receiving paper statements
again, please contact our Customer Service
Center at 1-800-453-8700.
Absolutely.
Firstbank uses the most secure encryption
software available. Plus, with our multi-factor
authentication process, you need BOTH your
user ID and password to access your personal
banking information.
